A1 Coffee is a family-run business based in sunny Suffolk. Our philosophy has always been simple – we aim to offer the very best prices we possibly can without compromising on quality. We don’t believe in meaningless mission statements or soundbites recycled from other companies, just good efficient and friendly service coupled with a carefully sourced product range to give your business a service you can rely on at prices others simply can't match.
Our customers tell us they prefer to deal with us as we’re not a huge impersonal and inefficient multinational, and nor are we run from a garage or a spare room.
We currently stock well over 2,500 product lines and do everything we can to ensure our prices are consistently lower than any of our competitors. We stock many of the major brand names that our customers need, together with some lesser-known brands that compliment our range and give you a real choice. A1 Coffee is an authorised Lavazza distributor, and this means we can give service and support in a way that some other stockists can't. We also stock products by other leading brand names, so you can be confident in the quality of the goods you are purchasing.
We have a warehouse and office facilities, trained machine engineers and our own small fleet of vans. We’re big enough to deliver the service you need, and small enough to care about our customers. We go to great lengths to look after our customers and give them the service and products they need, when they need it.
While we are not coffee machine engineers, we always stock a range of commonly-requested parts and spares for espresso machines, filter coffee machines, coffee bean grinders and hot water boilers. This enables our customers to do all of their shopping under one roof, and removes the need to buy from a number of different suppliers.
To further enhance our range, we have produced our own range of great quality coffees called Planet Java. This range has been painstakingly designed and blended to offer our customers real coffee-shop quality products at prices that leave others lagging way behind. The packaging is bright and attractive too, making it suitable for display in cafes, bistros, delis, etc.
This is possible because we’ve been able to draw upon over 20 years of experience in coffee to produce a range suitable for all uses.
The security of our customers’ data is taken very seriously. One of the A1 Coffee team is an industry expert in data security, meaning your details are in safe hands. We use SagePay to process online payments and we never share details with any third parties. Your payment details are not stored by us, but are held on the systems of SagePay, the UK’s leading independent payment service provider. Additionally, we adhere to all current UK regulations for data security and are fully compliant with all GDPR regulations too. The SagePay system does allow you to store you card details online for future purchases, with the reassurance that your data is being managed and protected by one of the most trusted payment service providers. The staff at A1 Coffee do not have access to view your card details.
The A1 Coffee website has been designed to be as easy as possible to use while remaining secure. We are, however, constantly improving the product range and the functionality of the site to ensure it is easy to navigate and simple to place orders. We welcome any feedback regarding the website and will consider any suggestions.
We are also registered with TrustPilot, one of the leading online feedback services. This allows our customers to leave a review with TrustPilot which in turn allows everyone to see that we are a reliable and trustworthy company to deal with.