Delivery Information For A1 Coffee

Where do you deliver to?

The shopping cart on this website can process orders for delivery to the UK, the Republic of Ireland, and Portugal. Please note that deliveries to Portugal can only be made to business addresses. If you need information about deliveries to other countries and territories, please email us and we will reply as soon as possible. By special arrangement, we may be able to ship orders to other parts of the world so please contact us if you need assistance.

The rates for deliveries to Scotland are based on postcodes as we use a national courier for all deliveries. You will be asked to confirm your postcode at the checkout and the rate will be calculated in your shopping basket. All Scottish postcodes are classed as lowlands by our couriers except the following: AB37-38, AB40-56, FK17-21, HS1-9, KA27-28, KW15-17, IV1-63, PA20-80, PH15-50, ZE1-3. These are charged at either the 'Highlands' or 'Islands' rates detailed below.

Please note that cleaning agents and milk products cannot be exported outside the UK. Coffee machines, water boilers and other electrical items cannot be exported outside of the UK and Irish Republic. For customers who are contacting us to arrange a shipment of electrical equipment, please note that all of our electrical goods are supplied in UK specification, with plugs and a voltage that is suitable for use in the United Kingdom.


What are your delivery rates?

With the exception of some specified items that are delivered free, and some small lightweight items that are delivered at a discount price, our delivery prices are flat rates and don’t increase with the weight of the order. Most regions qualify for free delivery when your shopping basket reaches a certain value, as follows:

Mainland England, Wales and Scottish Lowlands

Premium Courier Service (Next Business Day) - Orders Up To £50

Deliveries Made By APC Price + VAT
Next Business Day Delivery Between 9am and 4pm £6.89  
Next Business Day Delivery BEFORE MIDDAY £9.99  
Next Business Day Delivery BEFORE 10am £12.99  
Next Business Day Delivery BEFORE 9am £15.99  
Saturday Delivery BEFORE MIDDAY (Order by 4pm Friday) £19.99

 

Mainland England, Wales and Scottish Lowlands

Premium Courier Service (Next Business Day) - Orders Over £50

Deliveries Made By APC Price + VAT
Next Business Day Delivery Between 9am and 4pm FREE  
Next Business Day Delivery BEFORE MIDDAY £4.99  
Next Business Day Delivery BEFORE 10am £6.99  
Next Business Day Delivery BEFORE 9am £9.99  
Saturday Delivery BEFORE MIDDAY (Order by 4pm Friday) £14.99

 

Mainland England, Wales and Scottish Lowlands

Premium Courier Service (Next Business Day) - Small / Lightweight Items*

Deliveries Made By APC Price + VAT
Standard Delivery (Up To 5 Days)* £3.99
Courier Delivery (Up To 5 Days) £4.99
Next Business Day Delivery Between 9am and 4pm £6.89  
Next Business Day Delivery BEFORE MIDDAY £9.99  
Next Business Day Delivery BEFORE 10am £12.99  
Next Business Day Delivery BEFORE 9am £15.99  
Saturday Delivery BEFORE MIDDAY (Order by 4pm Friday) £19.99

* There are some small or lightweight items on our website that qualify for a reduced carriage rate, such as small machine parts or utensils.

 

Northern Ireland

Premium Courier Service

Deliveries Made By APC Price + VAT
Premium Next Business Day (All Orders)
£19.99
2-3 Day Courier Service (Up To £250) £12.99
2-3 Day Courier Service (Over £250) FREE  

 

Scottish Highlands

Premium Courier Service

Deliveries Made By APC Price + VAT
2-3 Day Courier Service (Orders Over £250) FREE
Premium Next Business Day (Orders Over £50)
£6.99
Premium Next Business Day (Orders Under £50) £13.99
Premium Next Business Day BEFORE MIDDAY (Orders Over £250) £2.99
Premium Next Business Day BEFORE MIDDAY (Orders Between £50 and £250) £8.99
Premium Next Business Day BEFORE MIDDAY (Orders Under £50) £15.99
Premium Next Business Day BEFORE MIDDAY (Small / Lightweight Orders)* £11.99
Premium Saturday Delivery Before MIDDAY (Orders Over £250) £17.99
Premium Saturday Delivery Before MIDDAY (Orders Between £50 and £250)
£23.99
Premium Saturday Delivery Before MIDDAY (Orders Under £50) £31.99
Premium Saturday Delivery Before MIDDAY (Small / Lightweight Orders)* £26.99

 * There are some small or lightweight items on our website that qualify for a reduced carriage rate, such as small machine parts or utensils.

 

Scottish Islands

Premium Courier Service

Deliveries Made By APC Price + VAT
2-3 Day Courier Service (Orders Over £250) FREE
2-3 Day Courier Service (Orders Between £50 and £250) £14.99
2-3 Day Courier Service (Orders Under £50) £19.99
2-3 Day Courier Service (Small / Lightweight Orders)* £16.99

 * There are some small or lightweight items on our website that qualify for a reduced carriage rate, such as small machine parts or utensils.

 

Channel Islands

Premium Courier Service

Deliveries Made By APC Price + VAT
Premium Next Business Day (All Orders)
£24.99
Premium Next Business Day (Small / Lightweight Orders)* £21.99

* There are some small or lightweight items on our website that qualify for a reduced carriage rate, such as small machine parts or utensils.

 

Isle of Man

Premium Courier Service

Deliveries Made By APC Price + VAT
Premium Next Business Day (All Orders)
£24.99
Premium Next Business Day (Small / Lightweight Orders)* £19.99

* There are some small or lightweight items on our website that qualify for a reduced carriage rate, such as small machine parts or utensils.

 

Isle of Wight

Premium Courier Service

Deliveries Made By APC Price + VAT
Premium Next Business Day (Orders Over £50)
£8.99
Premium Next Business Day (Orders Under £50) £14.99
Premium Next Business Day (Small / Lightweight Orders)* £13.99

* There are some small or lightweight items on our website that qualify for a reduced carriage rate, such as small machine parts or utensils.

 

Republic of Ireland

Premium Courier Service

Deliveries Made By APC Price + VAT
2-3 Day Courier Service (Orders Over £250) FREE
2-3 Day Courier Service (Orders Between £50 and £250) £13.99
2-3 Day Courier Service (Orders Under £50) £19.99

 

 
Is there anything else I should know?

We use a national courier service for all our deliveries. Deliveries are not made on Sundays or Bank Holidays. All deliveries require a signature, so please ensure the delivery address is one where a delivery can be accepted. We are unable to leave goods outside unattended premises.

Please also bear in mind that we are coffee distributors and not couriers. We pride ourselves on our service, and while that means that we dispatch within 24 hours on a next business day service, the deliveries themselves are obviously outside of our control and are subject to variations in weather conditions, localised traffic issues or other factors that could disrupt the service they provide to you. We're therefore not responsible for any such delay or consequential loss, but we will of course track your order and do everything in our power to both keep you informed and liaise with the courier to help get your consignment delivered on time.

Please read the delivery terms and conditions in our store policies page for detailed information. If you have any queries concerning your order, please do not hesitate to contact us. We work closely with our courier partners to ensure the best possible delivery service to all destinations while keeping the prices as low as possible.