Privacy Policy 

We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.


The information on this page explains our privacy policies to our customers and other website visitors. It has been designed in plain English and to be easily understood. Should you have any questions or concerns regarding your privacy, please do not hesitate to contact us.

How we use your personal data

We ask you for personal information to enable us to fulfil your order at A1 Coffee. It is stored solely within the secure systems of our website, hosted by the U.S. based service Amazon AWS. You can see their privacy policy here.

We also ask your permission during the checkout process to keep you up to date with offers that we run from time to time via our email partner Mailchimp. You can see their privacy policy here. We will always seek permission from you clearly and transparently when we make these requests and we will never assume permission is given. 

During the checkout process, you will be asked for information that includes your name, address and phone number. This information is required to process and ship your order to your chosen address, and the phone number allows the courier to contact you should they have any issues in locating your address. It also allows us to contact you about your order should there be any delay, if we need to check your opening hours, or if there is any issue in taking your payment.

We never use phone numbers for marketing purposes. 

We will never share your personal data

We only use the information you give us within our own direct business systems. Your data will never be shared or sold.

Retaining and deleting personal data

Should you ever wish to have your personal data removed from all of our systems, simply contact us and we will remove you immediately.


We reserve the right to amend this policy at any time without notice in order to better protect your personal data, and to comply with all prevailing legal regulations.

Your rights

By law you have the right to request a copy of all data we may hold about you. Should you wish to act on this right, you can contact us at any time and we will respond as quickly as possible.

About cookies

A cookie is a small piece of information stored in your web browser which allows a website to display customised information to you.

Cookies that we use

We use a limited number of simple cookies to detect how often, and how recently you have visited our website(s) using your current browser.

A1 Coffee operates an account with Google Ad Services, and in some cases, they may use cookies to monitor the success of paid advertising campaigns, and to improve your browsing experience. You can find out more about how Google protects your privacy here.

Managing cookies

If you would like to see what cookies are stored for a website you can click here for a guide.

If you would like to block cookies completely you can find a guide here.

Who’s speaking?

This page has been created and maintained by:

A1 Coffee Limited, Milner Road, Chilton Industrial Estate, Sudbury, Suffolk. CO10 2XG.

According to the law, the scale of our organisation and our data processing practices mean we are not required to have an appointed data protection officer.

Should you have any questions or queries regarding our privacy policy, please don’t hesitate to contact us.